The Private Security Industry Regulatory Authority (PSiRA) manages the registration and regulation of security officers and security businesses in South Africa. With increased demand, PSiRA now offers convenient online booking and renewal services, allowing users to complete most processes digitally.
This comprehensive guide explains:
- How first-time users can complete PSiRA online bookings
- How to complete PSiRA online renewal
- A checklist of documents required
- How to avoid scams and phishing attempts
Official Platforms to Use
Always ensure you are using PSiRA’s official online services, including:
- The PSiRA main information website
- The PSiRA Digital Services Portal for bookings, renewals, profile management, and payments
Never trust links sent through unsolicited SMS, WhatsApp, or social media messages.
Required Documents for Booking or Renewal
Depending on your application type, you may need:
- South African ID book/card number
- Certified copy or scanned copy of your ID
- Original PSiRA certificate (if renewing)
- Affidavit if your certificate is lost or damaged
- Proof of employment or recent payslip (if requested)
- Valid email address and mobile number
- Debit/credit card or EFT details for online payment
Fees may vary depending on whether you are applying for registration, renewal, or certificate reprints. Always confirm the exact amount on the official portal.
How to Make a First-Time PSiRA Online Booking
Step 1: Access the PSiRA Digital Services Portal
Open the official PSiRA Digital Services Portal in your browser. Avoid using search results or third-party websites; type the address manually.
Step 2: Create an Account
If you are a new user:
- Select Register
- Enter your ID number, name, email address, and mobile number
- Create a strong password
Step 3: Claim Your Profile (If Applicable)
If PSiRA already has your details in their database, use the Claim Profile option so your online account matches your existing PSiRA record.
Step 4: Log In and Select “New Booking”
Once logged in:
- Go to Bookings
- Select New Booking
- Choose the service you need (registration, card collection, renewal appointment, fingerprinting, etc.)
Step 5: Choose Office, Date, and Time
Select a convenient PSiRA office and an available timeslot. Confirm your appointment.
Step 6: Upload Requested Documents
You may need to upload your ID copy, affidavit, or proof of payment depending on the service type.
Step 7: Complete Payment
Pay the required fee using the online payment methods available on the portal.
Step 8: Attend Your Appointment
Bring all original documents, your booking confirmation, and proof of payment.
No walk-ins are allowed without a valid appointment.
How to Renew PSiRA Online
Step 1: Log In to the Digital Portal
Sign in using your email and password or use the Login with OTP option to receive a one-time PIN.
Step 2: Select “Certificate Renewal”
Go to the Service Requests or Renewals section. Select the Renewal option.
Step 3: Update or Confirm Your Details
Verify your personal information and upload required documents:
- Certified ID copy
- Original certificate (if applicable)
- Affidavit for lost/damaged certificate
- Proof of employment (if required)
Step 4: Make Payment
Follow the online payment instructions. Renewal fees vary; the portal will display your exact amount.
Step 5: Receive Renewal Confirmation
You may receive a digital certificate online.
For printed cards, you may be required to make a collection booking.
Avoiding Scams & Phishing (Very Important)
Scammers often create websites or profiles pretending to be PSiRA. Protect yourself by following these rules:
- Only use official PSiRA websites and platforms.
- Do not send personal documents or make payments to private WhatsApp numbers.
- Avoid clicking on links in unsolicited SMS, emails, or social media inboxes.
- Check spelling, contact details, and domain names—fake sites often contain errors.
- If something does not look right, contact PSiRA directly using contacts on their official website.
Quick Checklist for Booking or Renewal
- Certified ID copy ready
- Original certificate or affidavit
- Valid email and mobile number
- Prepared card/EFT payment method
- Booking reference saved
- Appointment date and PSiRA office confirmed
Disclaimer
This article is an informational guide only and is not an official PSiRA publication. All PSiRA registrations, renewals, bookings, payments, and document submissions must be completed exclusively through PSiRA’s official platforms —
The content here does not collect personal information, does not offer registration services, and does not act as an intermediary for government documents. Users are strongly advised to verify all instructions on PSiRA’s official website and to avoid third-party websites that request personal details or payments.
The author assumes no responsibility for any errors, changes in PSiRA processes, or losses arising from the use or misuse of this information. Always check the latest requirements directly with PSiRA before taking action.